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Faculty Profile
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Douglas Ross, Ph.D.

Program Chair, Business Administration

doug.ross@franklin.edu

Profile

Dr. Doug Ross is a Professor and Chair of the Business Administration Program at ¶¶ÒõÊÓƵ. He brings extensive experience in the marketing field, both from a corporate and academic background. Dr. Ross has earned the distinction of being the only educator to receive the Columbus American Marketing Association (AMA) Marketing Professor of the Year honor a record five times (1999, 2005, 2008, 2010, 2014). Also, in 2006, he won an AMA Achievement in Marketing Award for his innovative "Faces of Franklin" campaign. In addition, Dr. Ross is the only ¶¶ÒõÊÓƵ full-time professor to win the Robert L. Bailey Teaching Award at both the graduate and undergraduate levels, a distinction voted on by Franklin students each term to acknowledge the professor who was most influential in their programs.

Education

1997
New Mexico State University (Las Cruces, New Mexico)
Doctor of Philosophy, Business Administration
1989
Colorado State University (Fort Collins, Colorado)
Master of Science, Business Administration
1988
Colorado State University (Fort Collins, Colorado)
Bachelor of Science, Business Administration

Work Experience

2014 - 2014
¶¶ÒõÊÓƵ, Dean of Global Academic Programs
2014 - Present
¶¶ÒõÊÓƵ, Program Chair, Business Administration
2013 - 2014
¶¶ÒõÊÓƵ, Associate Dean and Program Chair
2011 - 2013
¶¶ÒõÊÓƵ, Department Chair
2007 - 2011
¶¶ÒõÊÓƵ, Program Chair
2003 - 2007
¶¶ÒõÊÓƵ, Program Chair MCM/Asst Program Chair MKTG
2002 - 2003
¶¶ÒõÊÓƵ, Faculty Marketing
2001 - 2002
¶¶ÒõÊÓƵ, Program Chair MCM
1998 - 2001
¶¶ÒõÊÓƵ, Assistant Dean Mktg & Comm/Program Chair MCM
1997 - 1998
¶¶ÒõÊÓƵ, Program Chair
1996 - 1997
¶¶ÒõÊÓƵ, Faculty Marketing

Publications & Presentations

Ross, D., Ramsey, B., & Smith, B. (2020, Oct. 09). What are Live Online Sessions and How Can I Use Them in My Online Class?. IACBE Regional Conference, Virtual.
Ross, D., Ramsey, B., & Smith, B. (2020, Oct. 09). Tips, Tricks, and Best Practices for Online Live Sessions. IACBE Regional Conference, Virtual.
Ross, D. (2014, Dec. 31). ¶¶ÒõÊÓƵ/WSB Poland Academic Partnership. IIE Best Practices Conference, New York.
Ross, D. (2013, Dec. 31). International MBA Partnerships. Global University Network Conference, Belgrade, Serbia.
Ross, D. (2012, Dec. 31). Marketing Challenges for Higher Education Institutions. International Conference on Marketing of Higher Education Institutions, Poznan, Poland.
Ross, D., & Allen, C. (2012, Dec. 31). The Art of Marketing: Using art instillations to enhance brand image. International Conference on Marketing of Higher Education Institutions, Poznan, Poland: Proceedings.
Ross, D. (2012). The Art of Marketing: Using art installations to enhance brand image. (44) The Poznan School of Banking Research Journal.
Ross, D. (2010, Dec. 31). Building Your Brand from the Inside Out. HCOA Conference, Columbus.
Ross, D., & Ash, S. (2004). Crisis Management Through the Lens of Epidemiology. (3) Business Horizons.
Ross, D., Ash, S., Hanna, J., & Smith, W. (1998, Dec. 31). The Sentiments of Business Students Toward Marketing: A Comparison and Benchmark for Marketing Educators. Midwest Business Administration, Marketing Management Association Division: Proceedings.
Ross, D., Ash, S., & Bingham, H. (1998, Dec. 31). The Organic Organization: The Juxtaposition of Epidemiology and Crisis Management. Proceedings: The Mountain Plains Management Conference, Denver, CO.
Ross, D., & Peterson, R. (1997). A Content Analysis of the Portrayal of Seniors in Television Commercials. (4) Journal of Business Ethics.
Ross, D., Hanna, J., & Peterson, R. (1995). Adoption of the Bicycle as an Urban Commuter Vehicle. (3 & 4) Journal of Nonprofit and Public Sector Marketing.
Ross, D., Ash, S., & Loudenback, L. (1994, Dec. 31). Destination Marketing and Ethnocentrism: Why Would You Want to Go There?. Association of Marketing Theory and Practice: Proceedings.
Ross, D., Hanna, J., & Smith, W. (1994, Dec. 31). A Proposed Geographic Promotional Segmentation Analysis for Destinations. Southern Marketing Association: Proceedings.
Ross, D., Devlin, S., Loudenback, L., & Smith, W. (1993, Dec. 31). Learning Contracts: An Alternative Classroom Activity. Western Marketing Educators Conference: Proceedings.

Professional Service

2021
Advisory Council
Leadership Center
2020
Advisory Council
Marketing Department, Columbus State Community College
2019
Advisory Council
Business Department Hocking College
2015
Committee Member
Hall Leadership Committee
2015
Committee Member
Mason Symposium Committee
2015
National Competition Judge
Society for Marketing Professional Services
2014
Committee Member
Curriculum Review Committee

Memberships

2020
AMERICAN MARKETING ASSOCIATION